Screening and Monitoring module experiencing a technical problem.

The root cause has been resolved, and several system updates have been made.

The final report and sealing functionality have been restored in AML1.5 and AML Next Gen. There might be new hits for persons or companies after the latest update.

The affected Pliance Screening API customers have been contacted individually.

The root cause of the monitoring and screening service incident has been found. There will be system updates to restore screening data. When the data is restored, the final report and sealing functionality in the AML services will be active again.

When the screening data is updated, there might be new hits in your AML portal for persons and companies. The new hits might also lead to updated risks.

We are currently investigating a system incident affecting our core Pliance Screening and Monitoring module for PEP and sanctions. Our Engineering team has been engaged to identify and resolve the root cause.

Impacted Services

This disruption affects the monitoring processes within the following products:

• Pliance Screening
• AML 1.5 Portal
• AML NextGen

While working to fix the core issue, we have temporarily disabled the sealing of assessments. This action prevents the creation of final reports while this system incident is addressed.

Please note: Initial screening checks remain operational while this work is underway.