Planned System Maintenance - no downtime involved

2 hours
Complete
Complete

The maintenance is now complete. Thank you for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

We will be performing a short routine system maintenance event on the Verified eSign platform this evening. It's a follow-up activity to the incident on August 22nd that affected file upload and the KYC-related forms in the AML 1.5 and AML NextGen Portals.

We don't expect any downtime or user-facing impact during this process.

We appreciate your understanding as we continue to improve our platform.

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Verified Support
Began at:

Affected components
  • Verified CLM eSign
    • Verified eSign
      • API
        • Authentication
        • Envelope actions
      • Web portal
        • Login
        • Archive
        • Envelope Builder
        • Access Management: Users & Companies
        • Checkout
        • Recipient portal