Envelope Visibility in app.verified.eu

Uptime Impact: 21 minutes and 21 seconds
Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Verified Support
Recovering

We've fixed the core issue and we'll be monitoring the system metrics.

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Verified Support
Investigating

Our Engineering team is addressing an identified incident affecting our Archive system component. The newly created envelopes are not visible in the Verified Dashboard or Archive sections. We will provide updates as soon as possible.

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Verified Support
Began at:

Affected components
  • Verified CLM eSign
    • Verified eSign
      • API
        • Authentication
        • Envelope actions
        • Query
      • Flows
        • Default flow
        • PDF generation
      • Integrations
        • Brønnøysundregistrene
        • Bisnode Services
        • BankID AML
        • NETS ID-Rights Services
        • KAR Register Services
      • Notifications
        • E-mail notifications
        • SMS notifications
        • Webhooks
      • Signing
        • BankID Norway
        • BankID Sweden
        • BankID Finland (FTN)
        • MitID Denmark
        • eID Easy (Estonia, Latvia, Lithuania)
        • Freja eID (International)
        • SMS
        • Email
        • Touch
      • Verified Secure Authentication
        • BankID Norway
        • BankID Sweden
        • BankID Finland (FTN)
        • MitID Denmark
        • Belgian eID
        • Estonian eID
        • Latvian eID
        • Lithuanian eID
        • Portuguese ID
        • Serbian ID
        • Freja eID (International)
        • SMS authentication
      • Web portal
        • Login
        • Archive
        • Envelope Builder
        • Access Management: Users & Companies
        • Checkout
        • Recipient portal
    • Assently
      • Assently e-Sign
      • Assently CoreID
      • Electronic ID Providers
        • Swedish BankID
        • Freja eID+
        • Finnish Bank Identification
        • Finnish Mobiilivarmenne
        • Finnish VRK
        • Norwegian BankID
        • Danish NemID
        • Danish MitID
      • Notifications
        • Email Notifications
        • SMS Notifications
        • Webhooks
      • Public Website
      • E-Sign Test Environment
      • E-Sign Cluster 1
        • E-signing (Cluster 1)
        • Web Portal (Cluster 1)
        • API (Cluster 1)
      • E-Sign Cluster 2
        • E-signing (Cluster 2)
        • Web Portal (Cluster 2)
        • API (Cluster 2)
    • Procountor Signatur
      • Login service
      • Envelope builder
      • Notifications
        • Email
        • SMS invitation
      • Signing
        • BankID Sweden
    • Procountor Allekirjoitus
      • Login service
      • Envelope builder
      • Notifications
        • Email
        • SMS invitation
      • Signing
        • BankID Finland (FTN)
    • Verified Contract Management