Historical Incident: Envelope Visibility in app.verified.eu
On Saturday, August 16, 2025, between 02:00 and 09:40 AM CET, customers may have experienced an issue where newly created envelopes were not visible in their Verified Dashboard or Archive sections. This was due to a third-party networking issue.
Our engineering team has successfully resolved the issue, and the Verified eSign service has been fully restored. We are actively resyncing any envelopes that were affected during this time.
If you created an envelope during the affected timeframe and received an email notification for it, but the envelope is not available in your Verified Archive, please raise a case with Verified Support so we can assist you.
We apologize for any inconvenience this may have caused.
-
Verified CLM eSign
-
Verified eSign
-
API
- Query
-
Web portal
- Archive
-
API
-
Verified eSign
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Verified Status Page, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Verified Status Page.