Major outage for Verified eSign platform

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Mike Nyberg Hjerto
Recovering

We've fixed the core issue, and are monitoring for full recovery.

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Mike Nyberg Hjerto
Identified

We are currently experiencing a major outage across the entire platform and are currently mitigating the issue

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Mike Nyberg Hjerto
Began at:

Affected components
  • Verified CLM eSign
    • Verified eSign
      • API
        • Authentication
        • Envelope actions
        • Query
      • Flows
        • Default flow
        • PDF generation
      • Notifications
        • E-mail notifications
        • SMS notifications
        • Webhooks
      • Web portal
        • Login
        • Archive
        • Envelope Builder
        • Access Management: Users & Companies
        • Checkout
        • Recipient portal