Ongoing issue with multiple notifications after signing

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Verified Support
Identified

We are currently investigating an issue where recipients may receive multiple notifications after a document is signed. We have identified the cause and are actively working on a resolution. The platform remains operational, but repeated notifications may occur in some cases. We will provide further updates as soon as more information becomes available.

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Verified Support
Began at:

Affected components
  • Verified CLM eSign
    • Verified eSign
      • Notifications
        • E-mail notifications
        • SMS notifications
        • Webhooks