Envelope Visibility in app.verified.eu

Uptime Impact: 51 minutes and 43 seconds
Resolved
Resolved

Our engineering team has successfully resolved the issue, and the Verified eSign service has been fully restored. A third-party networking connectivity issue has triggered this incident. All the affected envelopes should be visible again in the Archive interface.

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Verified Support
Identified

Our Engineering team is addressing an identified incident affecting our Archive system component.

The newly created envelopes are not visible in the Verified Dashboard or Archive sections.

We'll provide an update in the next 30 minutes.

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Verified Support
Began at:

Affected components
  • Verified CLM eSign
    • Verified eSign
      • API
        • Query
      • Web portal
        • Archive
        • Envelope Builder