eID provider outage - BankID Norway Services Unavailable

Resolved
Resolved

The third party incident affecting Bank ID Norway has been resolved. Thank you for your patience.

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Verified Support
Investigating

We are currently experiencing a service disruption caused by an outage with our key eID supplier, BankID Norway (BankID NO). As a result, authentication and signing methods relying on BankID Norway are currently inaccessible across Verified eSign, AML Portal, and AML 1.5.

Affected Features:

BankID NO Authentication: Inaccessible

BankID signing: Inaccessible

Current Status:

This issue originates at the supplier level. Our Engineering team is closely monitoring the situation with BankID Norway to restore full service as soon as their systems are operational. We will provide updates as new information becomes available.

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Verified Support
Began at:

Affected components
  • Verified AML
    • AML Portal 1.5
      • ID-control
    • AML NextGen
      • Forms
  • Verified eSign and Document Management
    • Verified eSign
      • Signing
        • BankID Norway
    • Assently
      • Assently e-Sign
      • Assently CoreID
      • Electronic ID Providers
        • Norwegian BankID
      • E-Sign Test Environment